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Privacy & data handling

Privacy Policy (PIPEDA)

This Privacy Policy explains how ACC INTERPRETING ENTERPRISES LLC collects, uses, discloses, and protects personal information when you visit or use the Digital Skills & E-commerce Learning Program website. It is written for transparency and is intended to align with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and generally accepted privacy principles.

Last Updated: January 15, 2026

1) Who we are (organization and accountability)

This website and program are operated by ACC INTERPRETING ENTERPRISES LLC (the “Company,” “we,” “us,” or “our”). We provide online educational courses, webinars, workshops, and digital learning materials focused on digital business fundamentals, e-commerce education, and educational explanations of crowdfunding concepts. We do not provide financial services, do not process investments or donations, and do not operate a crowdfunding platform.

Legal name
ACC INTERPRETING ENTERPRISES LLC
Registered country
United States
Canadian office (operations & support)
100 King Street West, Toronto, ON M5X 1A9, Canada
Original registered address (US)
1321 192nd St Ct E, Spanaway, WA 98387-3403, USA
Phone
+1 (416) 900-7030

Under PIPEDA, we are responsible for personal information under our control. We assign accountability for privacy management to our Privacy Office (see the contact section below). If you have a question about how we handle data, you can contact us using the details in this policy or through the Contact page.

2) Personal information we collect

We collect personal information that is reasonably necessary to provide educational program information, respond to inquiries, and maintain basic site operations. The categories below describe what we may collect, depending on how you interact with the website.

Information you provide

  • Full name (for forms such as newsletter sign-up or contact requests)
  • Email address (to respond to you or send requested program updates)
  • Phone number (only if you choose to provide it on a contact form)
  • Message content (questions, feedback, or support details you submit)
  • Communication preferences (for example, whether you consent to receive educational emails)

Information collected automatically

  • IP address (for security, fraud prevention, and basic diagnostics)
  • Device and browser information (for example, operating system, browser type, language)
  • Usage data (pages viewed, approximate time on page, navigation patterns)
  • Cookies and similar identifiers (see the Cookies section below)
  • Server log data (request timestamps, error codes, referrer where available)

What we do not collect

The program is educational. We do not request sensitive categories such as government ID numbers, payment card data on this site’s basic forms, banking credentials, or information about personal investments. If you ever receive a message asking for sensitive information while claiming to be us, please contact support immediately.

3) How we collect information

We collect information through several straightforward methods:

  • Web forms: When you submit a contact request or newsletter sign-up, the information you type into the form is sent to us. You can choose how much information to provide, and we mark required fields clearly.
  • Cookies and local storage: Our cookie banner stores your cookie preference so we can respect your choice on future visits. Where analytics is enabled, cookies or similar identifiers may be used to understand aggregated site usage.
  • Analytics tools (optional): We may use privacy-respecting analytics configurations to understand how educational pages perform. If analytics cookies are rejected, we aim to limit analytics to essential measurement where possible and to honor consent choices.
  • Server logs: Like most websites, our servers record basic request information (such as IP address and timestamps) to operate the site reliably and to help detect abuse.

We do not use deceptive techniques to collect data. We do not hide forms, do not cloak content, and do not use pop-ups that block content before the main page loads.

4) How we use personal information (purposes)

We use personal information for specific, limited purposes that are consistent with an educational program and reasonable expectations:

Program delivery and support

  • Responding to inquiries sent through the contact channels
  • Sending requested educational updates and webinar information
  • Providing customer support and troubleshooting access issues
  • Managing unsubscribe requests and preference changes

Site operations and improvement

  • Maintaining security and preventing fraud or abuse
  • Debugging, monitoring performance, and preventing errors
  • Understanding aggregated usage trends to improve learning content
  • Measuring how users find and navigate educational resources

Marketing communications (consent-based)

If you opt in, we may send emails about courses, webinars, and newly released educational materials. You can unsubscribe at any time using the link in our emails or by contacting us. We do not send marketing emails where you have not provided appropriate consent.

We do not use your personal information to provide financial services or to offer investment opportunities. Any references to tools, platforms, or payment methods are for educational explanation only.

6) Cookies and similar technologies

Cookies are small text files stored on your device. Some cookies are necessary for basic site functions, while others help measure aggregated usage. We also use local storage to remember cookie preferences so the banner does not reappear every time.

Strictly necessary

Used for core site functionality, security, and remembering essential preferences. Without these, the site may not function as expected.

Typical duration: session to 12 months (depends on the specific cookie).

Analytics

Helps us understand which educational pages are most useful and how users navigate the site. We use aggregated reporting to improve clarity and structure.

Typical duration: up to 14 months (where configured).

Marketing

If enabled on a specific page, marketing cookies can help measure campaign effectiveness. We do not use marketing cookies to profile sensitive attributes.

Typical duration: varies by provider; details are explained in our Cookie Policy.

For a more detailed explanation of cookie types and how to manage them, please read our Cookie Policy. You can also manage cookies through your browser settings, including deleting cookies or blocking future cookies for this site.

7) Sharing of personal information and service providers

We do not sell personal information. We may share limited personal information with service providers that help us operate the website and deliver communications, under contractual confidentiality and security obligations.

Examples of service provider categories

  • Hosting and infrastructure: website hosting, content delivery, and security services
  • Email delivery: tools used to send educational newsletters or respond to support requests
  • Analytics providers: tools used to generate aggregated site usage reports
  • Customer support tooling: systems used to track and respond to your inquiry

We may disclose personal information if required by law, regulation, legal process, or a lawful request by public authorities. If we receive a legally valid request, we limit disclosure to what is necessary and appropriate.

8) Cross-border processing (Canada, United States, and other locations)

Our Company is registered in the United States and operates support services in Toronto, Canada. Some service providers that help us host or maintain the website may process information in Canada, the United States, or other jurisdictions. When information is processed outside of Canada, it may be subject to the laws of that jurisdiction, including lawful access by courts or law enforcement.

We take reasonable steps to protect personal information through contractual measures, limited access, and security controls appropriate to the sensitivity of the information. We aim to share only what is necessary with service providers.

9) Retention: how long we keep information

We retain personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required by law or is necessary to resolve disputes. Retention depends on the category of information:

Contact and support messages

Typical retention: up to 24 months after the last interaction, to help us follow up, maintain support continuity, and improve educational materials based on recurring questions.

Newsletter subscriptions

Retained until you unsubscribe, then removed or anonymized within 30 days unless we must keep a minimal suppression record to honor your opt-out.

Analytics data

Typical retention: 14 months (where configured) to support year-over-year learning content improvements.

Server logs

Typical retention: 90 days, unless a security investigation requires a longer period.

When information is no longer needed, we take reasonable steps to delete, anonymize, or securely destroy it.

10) Safeguards and security

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No method of storage or transmission is perfect, but we work to reduce risk through reasonable measures such as:

  • Access controls: limiting access to personal information to staff or contractors who need it for support and operations
  • Secure transmission: using HTTPS for data in transit where supported
  • Operational monitoring: monitoring for abuse, suspicious traffic, and error conditions
  • Vendor management: selecting service providers that offer security features and contractual protections
  • Data minimization: collecting only what is needed for the educational purpose and support

If we become aware of a breach involving personal information that creates a real risk of significant harm, we will take reasonable steps consistent with applicable laws to mitigate harm and provide notifications where required.

11) Access, correction, deletion, and complaints

Subject to limited exceptions permitted by law, you may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete. You may also request deletion or anonymization when appropriate. We will respond within a reasonable timeframe and may need to verify your identity to protect your privacy.

How to make a request

Send your request to our Privacy Office using the email address in the Contact section of this policy, or use the Contact page. Include the email address you used on the site and describe your request (access, correction, deletion, or unsubscribe confirmation).

Unsubscribe and deletion

Marketing emails include an unsubscribe link. If you want broader deletion of contact form submissions, request deletion and we will assess what can be removed versus what must be retained for legal or operational reasons (for example, opt-out suppression records).

Escalation and complaints (Canada)

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada (OPC) to file a complaint. We encourage you to contact us first so we can address your concern.

Office of the Privacy Commissioner of Canada: www.priv.gc.ca

12) Children and youth privacy

This website is designed for learners who can understand business and digital systems education. It is not directed to children. We do not knowingly collect personal information from individuals under 16. If we learn that we have collected personal information from someone under 16 without appropriate consent, we will take reasonable steps to delete it.

If you believe a minor has provided personal information to us, please contact our Privacy Office and include enough detail for us to locate the record (such as the email address used).

13) Updates to this Privacy Policy

We may update this policy to reflect changes to our practices, technology, or legal requirements. When we make material changes, we will post the updated policy on this page and revise the “Last Updated” date. If a change significantly affects how we use personal information you provided, we may also provide additional notice through the website or email, depending on the context.

Last Updated: January 15, 2026

14) Contact our Privacy Office

To ask a question, make an access request, or request deletion, contact our Privacy Office using the details below. For general support questions, you can also use the Contact page.

Privacy email

[email protected]

Put “Privacy Request” in the subject line for faster routing.

Mailing address (Canada)

ACC INTERPRETING ENTERPRISES LLC

100 King Street West

Toronto, ON M5X 1A9

Canada

Related policies

For cookie details, see Cookie Policy. For terms governing site use, see Terms & Conditions.

Educational-only reminder

This site is an educational resource about digital skills, e-commerce systems, and conceptual models including crowdfunding. It does not provide financial services, does not process investments or donations, and does not provide personalized financial or investment advice.