1) Who we are (organization and accountability)
This website and program are operated by ACC INTERPRETING ENTERPRISES LLC (the “Company,” “we,” “us,” or “our”). We provide online educational courses, webinars, workshops, and digital learning materials focused on digital business fundamentals, e-commerce education, and educational explanations of crowdfunding concepts. We do not provide financial services, do not process investments or donations, and do not operate a crowdfunding platform.
- Legal name
- ACC INTERPRETING ENTERPRISES LLC
- Registered country
- United States
- Canadian office (operations & support)
- 100 King Street West, Toronto, ON M5X 1A9, Canada
- Original registered address (US)
- 1321 192nd St Ct E, Spanaway, WA 98387-3403, USA
- Phone
- +1 (416) 900-7030
- [email protected]
Under PIPEDA, we are responsible for personal information under our control. We assign accountability for privacy management to our Privacy Office (see the contact section below). If you have a question about how we handle data, you can contact us using the details in this policy or through the Contact page.
2) Personal information we collect
We collect personal information that is reasonably necessary to provide educational program information, respond to inquiries, and maintain basic site operations. The categories below describe what we may collect, depending on how you interact with the website.
Information you provide
- Full name (for forms such as newsletter sign-up or contact requests)
- Email address (to respond to you or send requested program updates)
- Phone number (only if you choose to provide it on a contact form)
- Message content (questions, feedback, or support details you submit)
- Communication preferences (for example, whether you consent to receive educational emails)
Information collected automatically
- IP address (for security, fraud prevention, and basic diagnostics)
- Device and browser information (for example, operating system, browser type, language)
- Usage data (pages viewed, approximate time on page, navigation patterns)
- Cookies and similar identifiers (see the Cookies section below)
- Server log data (request timestamps, error codes, referrer where available)
What we do not collect
The program is educational. We do not request sensitive categories such as government ID numbers, payment card data on this site’s basic forms, banking credentials, or information about personal investments. If you ever receive a message asking for sensitive information while claiming to be us, please contact support immediately.
3) How we collect information
We collect information through several straightforward methods:
- Web forms: When you submit a contact request or newsletter sign-up, the information you type into the form is sent to us. You can choose how much information to provide, and we mark required fields clearly.
- Cookies and local storage: Our cookie banner stores your cookie preference so we can respect your choice on future visits. Where analytics is enabled, cookies or similar identifiers may be used to understand aggregated site usage.
- Analytics tools (optional): We may use privacy-respecting analytics configurations to understand how educational pages perform. If analytics cookies are rejected, we aim to limit analytics to essential measurement where possible and to honor consent choices.
- Server logs: Like most websites, our servers record basic request information (such as IP address and timestamps) to operate the site reliably and to help detect abuse.
We do not use deceptive techniques to collect data. We do not hide forms, do not cloak content, and do not use pop-ups that block content before the main page loads.
4) How we use personal information (purposes)
We use personal information for specific, limited purposes that are consistent with an educational program and reasonable expectations:
Program delivery and support
- Responding to inquiries sent through the contact channels
- Sending requested educational updates and webinar information
- Providing customer support and troubleshooting access issues
- Managing unsubscribe requests and preference changes
Site operations and improvement
- Maintaining security and preventing fraud or abuse
- Debugging, monitoring performance, and preventing errors
- Understanding aggregated usage trends to improve learning content
- Measuring how users find and navigate educational resources
Marketing communications (consent-based)
If you opt in, we may send emails about courses, webinars, and newly released educational materials. You can unsubscribe at any time using the link in our emails or by contacting us. We do not send marketing emails where you have not provided appropriate consent.
We do not use your personal information to provide financial services or to offer investment opportunities. Any references to tools, platforms, or payment methods are for educational explanation only.
5) Consent and choices under PIPEDA
Under PIPEDA, consent is a key principle. Depending on the context, consent may be express (for example, ticking a checkbox to receive educational emails) or implied (for example, providing your email in a support request where a response is expected).
- Withdrawing consent: You may withdraw consent for marketing emails at any time via unsubscribe links or by contacting us. Withdrawal does not affect processing already completed.
- Cookie preferences: You can accept or reject cookies using the banner on the site. You can also clear your browser cookies to reset choices. See Cookie Policy.
- Limiting data you provide: You can choose not to submit optional fields. If certain fields are required to respond, we label them as required.
If you have questions about consent or want clarification on a specific data practice, contact our Privacy Office (see the end of this policy).
8) Cross-border processing (Canada, United States, and other locations)
Our Company is registered in the United States and operates support services in Toronto, Canada. Some service providers that help us host or maintain the website may process information in Canada, the United States, or other jurisdictions. When information is processed outside of Canada, it may be subject to the laws of that jurisdiction, including lawful access by courts or law enforcement.
We take reasonable steps to protect personal information through contractual measures, limited access, and security controls appropriate to the sensitivity of the information. We aim to share only what is necessary with service providers.
9) Retention: how long we keep information
We retain personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required by law or is necessary to resolve disputes. Retention depends on the category of information:
Contact and support messages
Typical retention: up to 24 months after the last interaction, to help us follow up, maintain support continuity, and improve educational materials based on recurring questions.
Newsletter subscriptions
Retained until you unsubscribe, then removed or anonymized within 30 days unless we must keep a minimal suppression record to honor your opt-out.
Analytics data
Typical retention: 14 months (where configured) to support year-over-year learning content improvements.
Server logs
Typical retention: 90 days, unless a security investigation requires a longer period.
When information is no longer needed, we take reasonable steps to delete, anonymize, or securely destroy it.
10) Safeguards and security
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No method of storage or transmission is perfect, but we work to reduce risk through reasonable measures such as:
- Access controls: limiting access to personal information to staff or contractors who need it for support and operations
- Secure transmission: using HTTPS for data in transit where supported
- Operational monitoring: monitoring for abuse, suspicious traffic, and error conditions
- Vendor management: selecting service providers that offer security features and contractual protections
- Data minimization: collecting only what is needed for the educational purpose and support
If we become aware of a breach involving personal information that creates a real risk of significant harm, we will take reasonable steps consistent with applicable laws to mitigate harm and provide notifications where required.
11) Access, correction, deletion, and complaints
Subject to limited exceptions permitted by law, you may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete. You may also request deletion or anonymization when appropriate. We will respond within a reasonable timeframe and may need to verify your identity to protect your privacy.
How to make a request
Send your request to our Privacy Office using the email address in the Contact section of this policy, or use the Contact page. Include the email address you used on the site and describe your request (access, correction, deletion, or unsubscribe confirmation).
Unsubscribe and deletion
Marketing emails include an unsubscribe link. If you want broader deletion of contact form submissions, request deletion and we will assess what can be removed versus what must be retained for legal or operational reasons (for example, opt-out suppression records).
Escalation and complaints (Canada)
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada (OPC) to file a complaint. We encourage you to contact us first so we can address your concern.
Office of the Privacy Commissioner of Canada: www.priv.gc.ca
12) Children and youth privacy
This website is designed for learners who can understand business and digital systems education. It is not directed to children. We do not knowingly collect personal information from individuals under 16. If we learn that we have collected personal information from someone under 16 without appropriate consent, we will take reasonable steps to delete it.
If you believe a minor has provided personal information to us, please contact our Privacy Office and include enough detail for us to locate the record (such as the email address used).
13) Updates to this Privacy Policy
We may update this policy to reflect changes to our practices, technology, or legal requirements. When we make material changes, we will post the updated policy on this page and revise the “Last Updated” date. If a change significantly affects how we use personal information you provided, we may also provide additional notice through the website or email, depending on the context.
Last Updated: January 15, 2026
14) Contact our Privacy Office
To ask a question, make an access request, or request deletion, contact our Privacy Office using the details below. For general support questions, you can also use the Contact page.
Mailing address (Canada)
ACC INTERPRETING ENTERPRISES LLC
100 King Street West
Toronto, ON M5X 1A9
Canada
Related policies
For cookie details, see Cookie Policy. For terms governing site use, see Terms & Conditions.